Privacy Policy

Last Updated: 2025
Galaxy Rock Ltd
Website: https://thegalaxyrock.com

1. Introduction

Galaxy Rock Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our software, engineering, and solar services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect information in the following categories:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Business/company information

  • Address

  • Any details you submit through contact forms or service inquiries

B. Technical & Usage Data

  • IP address

  • Browser type and operating system

  • Pages visited

  • Time spent on the site

  • Device information

  • Cookies and tracking data

C. Project Information

For clients using our software development, engineering, or solar services, we may collect:

  • Project requirements

  • Technical documents

  • Engineering specifications

  • System usage data from deployed solutions

3. How We Use Your Information

Galaxy Rock Ltd uses collected data to:

  • Provide and manage our services

  • Respond to inquiries or customer support requests

  • Build and deliver software, engineering tools, or solar systems

  • Improve website performance and user experience

  • Maintain security and prevent fraud

  • Send business updates, proposals, or service-related notifications

  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the UK or EU, we process your data under GDPR based on:

  • Contractual necessity – to deliver requested services

  • Legitimate interest – improving services and site functionality

  • Legal obligation – when required by law

  • Consent – when you voluntarily submit information

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyse site traffic

  • Improve functionality

  • Save user preferences

You can disable cookies in your browser settings. However, some features may not function properly without them.

6. Sharing of Information

We may share your information with:

A. Service Providers

Such as:

  • Hosting providers

  • Payment processors

  • IT support

  • Cloud storage partners

These partners are required to protect your data.

B. Legal or Regulatory Authorities

If required to:

  • Comply with the law

  • Protect our rights

  • Respond to lawful requests

C. Internal Teams

Including software developers, engineers, or project managers who need the information to deliver services.

We do not share your data for advertising purposes.

7. Data Security

We implement industry-standard security measures to safeguard your data, including:

  • Encryption

  • Secure servers

  • Access control

  • Regular security reviews

However, no online system is 100% secure. You transmit information at your own risk.

8. Data Retention

We retain your data only for as long as necessary for:

  • Project completion

  • Legal or regulatory compliance

  • Business purposes

Once no longer needed, we securely delete or anonymise your data.

9. Your Rights (UK & EU Users)

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at the email below.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are not directed to children under 16.
We do not knowingly collect data from minors.
If you believe a child’s data has been submitted, contact us to remove it.

12. International Transfers

Your data may be processed in locations outside the UK or EU.
We ensure all transfers comply with data protection laws, using safeguards such as:

  • Standard Contractual Clauses

  • Secure encrypted channels

13. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated date.

14. Contact Us

For questions, concerns, or data rights requests:

Galaxy Rock Ltd
Address: 21 Eguadasa Street, Off Akpakpava, Benin City, Edo State, Nigeria
Phone: +2349161713621
Email: info@thegalaxyrock.com